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WellCare Health Plans, Inc. is an American based insurance company headquartered at Tampa, Florida, United States. This company was founded 35 years back by Edward Ullman in 1985. Kenneth A Burdick is the CEO of the company.
WellCare health insurance company provides the world’s best medical services and is one of the most promising health insurance company. Fortune magazine named WellCare as one of “World’s Most Admired Companies” in 2018.
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Why do people like you call WellCare health plan recently?
People called WellCare health plan Insurance for different reasons such as:
- To cancel the plan
- To know about different plans
- To clear their queries about prescription coverage
- To get confirmation about the enrollment
Why do people call WellCare health plan Insurance customer support service?
People call WellCare health plan insurance corporation customer support service to make clarifications regarding their doubts and to choose the best plan for them. WellCare health plan Insurance customer support service provides relevant tips, reminders and follow-ups regarding coverage, account issue, getting insurance, renewal, making a claim, cancel my services and other different issues.
Best time for calling WellCare health insurance customer support service?
WellCare health insurance plan provides customer service 24 hours a day and 365 days a year. Although they provide 24/7 customer support service, the best time to call is 09:00 am. Customers can get answers for their queries regarding claims, plans, accounts and services.
What kind of issues can WellCare health plan insurance customer support service resolve?
WellCare health plan insurance provides effective customer service for the customers. They resolve issues such as cancelling the services, account issues, getting insurance, making a claim, coverage questions and other different issues.
What can I do if I am unhappy with my call to WellCare health insurance?
- If you are not satisfied with the company, then your provider can ask for a reconsideration.
- If the doctor asks you about our medical authorization, then you may contact your medical director. He will talk to the doctor and you will get the information in one workday.
- You can also file an action file if you are not satisfied with the decision. You can go for an appeal within the 60 days after hearing us.
- You can file an appeal by yourself or also with the help of someone whom you trust. Sometimes people used to think that going for an appeal will create a bad image or will there be any problem.
WellCare Appeals Department
PO Box 31368
Tampa, FL 33631
- The company will inform you when your review is delayed. If you require the review then your doctor should inform us how the delay will affect your health.
- If your request is denied then you can ask for the service to be extended. The company will send a letter to you just to know we are going through your appeal. The company will send you the letter within 15 days.
- They will inform you why did the make such a decision that you were not able to accept. If you are not satisfied with our policy even then we will tell you about what all rights do you have to add in your appeal.
WellCare Health Plans offers a number of plans. They are mentioned below:
- Health maintenance organisation
- Preferred Provider Organisation
- Special Needs Plans
- Private Free-for-Service
- Prescription Drug Plan
- Point of Service
Health Maintenance Organization
This plan is a part of the Medicare Advantage offerings of the company. The company’s HMO plan also involves selecting a primary care provider who manages an individual’s care. The primary care provider will criterion to the healthcare specialist who is in the network of WellCare company. If they consult a doctor who is out of the network, they may need to pay higher or full costs.
Preferred Provider Organization
This plan is offered by WellCare in Florida, Georgia, New York, and Carolina. PPO offers a low rate for choosing in-network providers. That is, a person does not have to obtain a reference to consult a specialist. There will be instances when obtaining pre-authorization for a procedure, especially if the provider is a person out of the network.
Special Needs Plans
This plan is for those who have a specific disease or any kind of such a medical condition. If so, this plan provides extra services that are necessary for a person’s health and medical condition.
Private Free-for-Service
This plan offers a range of set rate that how much should pay for the doctors and the services provided. The policyholder will settle that amount using set co-pay, or coinsurance. This plan also has a provider network. The person is also able to meet the provider whom they choose. The plan provides its services only in the selected areas of the country.
Prescription Drug Plan
This Medicare part D prescription drug plan is also known as part D. All plans in the list is not available for customers. Some plans are only available in a particular area. So, if you want to know what all programmes are available in your area your zip code will help you. You can enter your zip code in the tab provided on the website and can know if the services are available to you or not. You are also able to read about “buying advice for picking a part D plan” otherwise you can also browse “private Medicare plans with prescription drug coverage” to know more about the plan.
Point Of Service
Point Of Service also known as POS is a plan which is provided by the WellCare health insurance company. This plan is similar to the health maintenance organization plan. It also provides a network of healthcare providers. The only difference is that in this plan you are also able to consult a medical professional outside the network, but used to select a healthcare provider who is available in the network if it is possible.
The customer can contact the company by the customer support service. The company is not having a live chat option but still, we provide the best phone number. Customers can clear all your doubts through the phone calls. WellCare health insurance customer support phone number is 866-687-8878. You can make your call in this number from Monday to Friday from 8:00 am to 6:00 pm. You can have a direct interaction through phone and get a clear picture of the plans. You can also contact us via email. WellCare health plan’s physical address is mentioned below:
WellCare Health Plan
PO Box 31370
Tampa FL 33631-3372
| Phone Number for WellCare Health Insurance | ||
| Toll-Free Number: | (800) 919-8807 | 24 hours a day, 7 days a week |
| Medicaid Members: | (877) 650-0952 | Harmony Health Plan (TTY), Monday-Friday, 8 a.m. to 5 p.m. |
| (800) 608-8158 | Harmony Health Plan, Monday-Friday, 8 a.m. to 5 p.m. | |
| Medicaid Providers: | (800) 504-2766 | |
| Medicare Providers: | (855) 538-0454 | |
| Nurse Advice Line: | (800) 919-8807 | 24 hours a day, 7 days a week |
| Wellcare Classic, Extra And Value Script: | (888) 293-5151 | Prospective Members (TTY 711), Monday-Sunday, 8 a.m. to 8 p.m. |
| Wellcare Classic, Extra And Value Script, Medicare Pdp Providers: | (888) 550-5252 | Current Members, Monday-Sunday, 8 a.m. to 8 p.m. |
| Wellcare Medicare – Hmo Plans: | (866) 334-6876 | Current Members, Monday-Sunday, 8 a.m. to 8 p.m. |
| Wellcare Medicare – Hmo Plans, Hmo-Snp And Hmo-Pos Plans: | (866) 527-0056 | Prospective Members (TTY 711), Monday-Sunday, 8 a.m. to 8 p.m. |
| Wellcare Medicare – Hmo-Snp And Hmo-Pos Plans: | (866) 439-1190 | Current Members, Monday-Sunday, 8 a.m. to 8 p.m. |
| Corporate Office Address: | Other Info (opening hours): | |
Wellcare Health Plans | Mailing Addresses | |
29 North Wacker Drive Suite 300 | WellCare Health Plans | |
Chicago, Illinois 60606-3203 | P.O. Box 31370 | |
United States | Tampa, FL 33631-3370 | |
wellcare customer service number: |
1-800-960-2530 Monday – Friday, 8 a.m. to 6 p.m.
phone number for wellcare customer service
1-800-960-2530 Monday – Friday, 8 a.m. to 6 p.m.
wellcare customer service nj
1-888-453-2534
Welcome to NJ FamilyCare
wellcare customer service ny
1-800-288-5441
Call Customer Service to answer any questions
wellcare customer service ga
1-866- 231-1821For all other questions about your plan, please call: Wellcare of Georgia Member Services at 1-866- 231-1821
wellcare customer service ky
1-877-389-9457
Welcome to WellCare of Kentucky. General contact information for WellCare of Kentucky members and providers, including phone numbers and online forms
wellcare customer service florida
1-866-334-7927Welcome to Staywell, General contact information for WellCare of Florida members and providers, including phone and online forms and Children’s Medical Services Plan Members as well
wellcare customer service fl
1-866-334-7927Welcome to Staywell, General contact information for WellCare of Florida members and providers, including phone and online forms and Children’s Medical Services Plan Members as well
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