Based in Los Gatos, California, Netflix is an American technology and media service provider and production company established in 1997. It was founded by Reed Hastings and Marc in Scotts Valley, California. The company provides subscription-based streaming service which offers online streaming of films and television series. Netflix had over 193 million subscriptions worldwide including 73 million in the US, as of April 2020.
The company has offices in France, the United States, United Kingdom, Brazil, Netherlands, India, Japan and South Korea. Its services are available worldwide except in China, Syria, North Korea and Crimea.
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Reasons why customers like you called Netflix recently?
People call Netflix for different reasons such as queries regarding how to download the app, network connectivity issues and some issues with your device or issue with Netflix app or your account in Netflix.
Why do people call Netflix customer support service?
They are calling to rectify their doubts regarding the plans and choose the most suitable one for them. They also make the calls to file their complaints regarding the plans. They can also make the calls when they are experiencing any web page troubles or dissatisfied with their services and for asking more information about the plan.
Best practices for calling Netflix customer service?
Netflix offers a 24/7 customer support service centres to which the customers can call at any time and access the plans. They can also choose the best plan which suits them and clarify their doubts regarding the app.
What kind of issues can Netflix customer service resolve?
Then Netflix customer service representative will always try to keep their customers in a comfortable zone. Netflix customer service can resolve issues such as network connectivity issue, an issue with your device or any issue with your app/account. Help centre also provides answers for how to use Netflix, answers to billing and account questions, how to recover your Netflix login and troubleshoot errors.
What can I do if I am unhappy with my call to Netflix?
If you’re unhappy with the call to Netflix, you can add your feedback in the Netflix app. If you are a member and you are not logged in automatically enter your email address and password to log in. Scroll to the bottom of the page and click on “contact us” and then click on “start live chat”. Choose “tell us what your issue is” at the bottom of the dialogue box and enter the reason for contacting Netflix and submit it.
What can’t be resolved by phone with Netflix?
Netflix always tries to provide customers with satisfactory answers and keep them in a comfortable zone. If there are any severe cases, customers can approach the offices near them.
Netflix’s best toll free/800 customer phone number?
(888) 638-3549
This is the toll-free number to contact customer service provided by Netflix. There also provides for other customer service numbers in the USA, one in Australia and another in the United Kingdom.
Methods to contact Netflix other than the phone?
If any of the customers need customer service, please refer to:
help.netflix.com
you will get appropriate information regarding the contact.
Netflix offers a wide variety of plans to meet your needs. The plan you choose will determine the number of devices from which you can watch Netflix at the same time. Netflix Service plan Sir currently divided into 3 tiers as follows:
- PREMIUM
The subscription price of the premium plan is INR 799 per month. By availing this plan, you can watch videos or television series on any phone, tablet, computer or TV. The videos will be streamed in Ultra HD clarity and you can watch on 4 devices at a time.
- STANDARD
The subscription price of the standard plan is INR 649 per month. This plan allows you to watch videos and television series on any phone, tablet, computer or TV. Television series, videos and films will be streamed in HD clarity and you can watch on 2 devices at a time.
- MOBILE
The mobile subscription plan is basically of 2 different types:
- The subscription price of mobile plan 1 is INR 349 per month. This plan allows you to watch videos, television series and films on any phone, tablet or computer. TV is not included in the plan. Videos will be streamed in HD clarity and you will be able to watch only on one device at a time.
- The subscription price of mobile plan 2 is INR 199 per month. This plan allows you to watch videos, television series and films on any phone or tablet. In this plan, the computer and TV are not included. The videos will be streamed in standard definition or SD clarity and you can only watch on one device at a time.
The company provides a monthly flat fee for DVD and Blu-ray rentals. Any of the subscribers can create a rental queue. i.e., a list of films to rent. These films will be delivered individually via the United States Postal Service from regional warehouses.
There is a limit on the number of disks that a subscriber can have simultaneously via different tiers, but the subscribers can keep the disk as long as they wish. The subscriber must return the previous disc in a metered reply mail envelope to get new discs in the rental queue.
Netflix provides a 24/7 customer support service. Customers can contact at any time to any of the contact numbers available at the Netflix site. They also provide a toll-free number and set of customer service numbers. They have 4 major customer service centres in the USA, one in Australia and another in the UK. You can also mail your complaints and doubts regarding Netflix to the mail id provided in the official site.
| Toll-Free Number: | (888) 638-3549 |
| Customer Service: | (866) 579-7172 USA |
| (866) 579-7115 USA | |
| (800) 585-8131 USA | |
| (844) 505-2993 USA (Main) | |
| Australia | +61 180 038 3368 |
UK | +44 800 096 8879 |
| Headquarters: | (888) 638-3549 |
| Corporate Office Address: | Netflix, Inc. 100 Winchester Circle Los Gatos, California 95032 United States |
| Alternative Mailing Addresses: | Netflix International B.V. Stadhouderskade 55 1072 AB Amsterdam, the Netherlands KvK: 62266519 VAT: NL853746333B01 |
| Netflix Entretenimento Brasil, Ltda. Alameda Xingu, 350 – 14º andar – Alphaville Industrial Barueri, CEP 06455-911 – SP – Brazil CNPJ: 13.590.585/0002-70 | |
| Netflix Entertainment Services India LLP Level 7, 4th North Avenue, Maker Maxity Bandra Kurla Complex, Bandra (East) Mumbai – 400051 Maharashtra, India | |
| Netflix K.K. Shin-Aoyama Tokyu Building 10F 3-11-13 Minami-Aoyama Minato-ku Tokyo 107-0062 Japan | |
| Netflix Services Korea Ltd. 20F, Tower A, Centropolis Building 26, Ujeongguk-ro, Jongno-gu, Seoul, 03161, Republic of Korea |
| Executive Contacts | |
| Primary Contact | Kristin Embury Director of Customer Service 100 Winchester Circle Los Gatos, CA 95032 kembury@netflix.com |
| Secondary Contact | Brent Wickens VP of Corporate Operations/Finance 100 Winchester Circle Los Gatos, CA 95032 bwickens@netflix.com |
| Chief Executive | Reed Hastings Founder and CEO 100 Winchester Circle Los Gatos, CA 95032 rhastings@netflix.com , reed.hastings@netflix.com should also work |
Customer Service Resources
Social Media Contacts
Netflix provides a range of plans to their customers. They can choose the plan according to their comfort. If you are a person who loves to keep your days fun-packed, then Netflix will be the best choice.