Customer Service: First American Home Warranty Phone Number

 
First American Home Warranty

First American Home Warranty Phone Number

It’s Easy! Sign in or create an account to easily request service online or you may also call us at 800.992. 3400.

Service Department: 800.992.3400
Sales
Consumer Sales: 888.875.0533
Renewals Department: 800.327.9292
Real Estate Sales: 800.444.9030
Real Estate Fax: 800.772.1151
Portfolio Management: 855.851.3454
Portfolio Management Fax: 866.337.6393

First American Home Warranty Pros

  • Claims dispatched as soon as four hours
  • Nationwide coverage
  • Competitive payout caps

First American Home Warranty Cons

  • Higher than average number of customer complaints
  • No flexibility in coverage plans
  • Basic plan doesn’t offer good value for coverage
  • First American has been in business since 1984 and serves more than 590,000 policyholders
  • There’s a 30-day waiting period before coverage kicks in
  • The company offers two primary plans: Basic and Premier
  • Homeowners can pick their own contractor if they get prior approval
  • There have been over 2,900 customer complaints registered through the BBB
  • Year founded1984: Coverage Nationwide
  • Number of plans Two (plus optional add-ons)
  • Coverage limit Various payout caps depending on plan and systems, appliances, or components
  • Contract length 12 months
  • Payment options Check or credit card Cost$28 to $43.50 per month; $75 trade service call fee
  • Contractor network Nationwide network of licensed contractors
  • Customer service Available online 24/7
  • Customer service telephone 888-875-0533
  • Waiting period 30 days
  • Service recall period Work guaranteed for 30 days
  • Official website https://homewarranty.firstam.com

First American Home Warranty Plan Pricing

We gathered a variety of quotes based on single-family homes that are less than 5,000 square feet.

StateBasicPremier
Florida$32 per month; $348 per year$43.50 per month; $486 per year
California$28 per month; $300 per year$42.50 per month; $474 per year
Maryland$32 per month; $348 per year$43.50 per month; $486 per year
Optional coverages are consistent for the sampling of quotes we gathered:
Optional CoveragePrice
Central Air Conditioning (electric)$9 per month; $108 per year
Additional Refrigeration$4 per month; $48 per year
Pool/Spa Equipment$15 per month; $180 per year
Well Pump$7 per month; $84 per year
First Class Upgrade$9 per month; $108 per year

Payout Caps and Limitations

Here’s a list of the payout caps, which appear to be standard compared to other home warranty companies:

Covered ItemPayout cap
Central Air Conditioning$1,500
Kitchen Appliances$3,500 per covered appliance
Heating System$1,500
Plumbing$500 for items encased or covered by concrete
Water Heater$1,500

Competition

We chose Select Home Warranty to compare alongside First American Home Warranty since both competitors offer 24/7 coverage, have an internal network of contractors, and offer similar pricing.

 Select Home WarrantyFirst American Home Warranty
Cost$432 to $900$300 to $486
Number of Plans AvailableThreeTwo
Support24/7 online or call center24/7 online or call center
Trade Service Fee$60 or $75$75
National AvailabilityNationwide except for California, Nevada, New York, Washington, and WisconsinNationwide
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